Terms of Service

Privacy Policy

Your privacy is important to us at Sovereign Foods. We don't share your personal information with anyone except to comply with the law and to deliver our products and services.

Collection of Information

In order to use the website at sovereignfoods.com, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Storage of Collected Information

All information transferred between you and our website is encrypted and sent securely via SSL. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store Credit Card details.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Delivery Policy

After ordering online, you will receive an email confirming your order details. Your order will be dispatched via courier by the next business day, if you wish to query a delivery please send us a message via the contact page.

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will happily provide a refund. Please send us a message via the contact page as soon as possible if you are not satisfied with your purchase, so that we can resolve any problems. All products must be returned in their original condition. All postage and insurance costs are to be paid by the purchaser.